Industry Experience

• 2015 onwards – Senior L&D Consultant – STRENGTHSCAPE

Responsible for Training on various models. Research & design of training content. Delivery of training assignments and web content writing.

Behavioral Training and Coaching – Enhancing personal and group effectiveness, Rapport Building, Interpersonal Effectiveness

Managerial Training – Working with professionals to enhance managerial skills including goal orientation, people management and self-management.
Have applied best in class psychometric tools to design and deliver such programs.

Business Etiquette – E-mail and Telephone Etiquette, Fine Dining Etiquette, Cross-Cultural Sensitivity

Coaching – Behavioural interventions for individuals and small groups on Behavioral Change, Time Management, Personal Effectiveness,
Influencing Skills and Workplace Behaviour.

Business Communication – Effective Communication, Presentation Skills

Assessments Expert on Employee Recruitment, Development and Engagement:

1.Everything DiSC by John Wiley & Sons

2.Profiles International

3.Central Test

• 2007 – 2015 – Hospitality Trainer

Worked as a Placement Trainer and Lecturer in the various reputed Hotel Management Institutes, pan India. Responsible for training students for placement with reputed hospitality companies. Handled courses on Business Communication, Corporate Grooming, and Hotel Front Office Operations, focusing on Guest Satisfaction and Service Delivery.

• 2005 – 2007 – Jeetu Resort, Uttarakhand

Involved in managing guest relations and business development @ Jeetu Resorts – a family business in Uttarakhand. Was responsible for Service delivery and Staff Training to enhance Guest Satisfaction. Carried out Communication and Etiquette training to improve guest and staff interactions.