We all tend to make a lot of mistakes when we communicate. Right from childhood, most of us have been taught to attribute these mistakes to poor diction, grammar or vocabulary. But many of our communication faux pas can be corrected if we deeply analyse our behaviour.
In fact rather than trying to unlearn what we have learnt in lower school or middle school English classes, it would be simpler to introspect on how minor behavioural modification can help us avoid communication bloopers in adulthood. Behavioural certification programs like DiSC Assessment Certification can help you know the reasons behind your communication goof-ups.
Detail Orientation
How many of us proof-read official communication before it is sent to a recipient? Not many, right. In fact detail orientation is not a common thing. However, what we do not realise is taking a couple of seconds to do a thorough check before any communication is dispatched can go a long way in eliminating inconveniences that minor mistakes can cause.
DiSC Assessment Certification can help you understand how to use the preferred DiSC style of a person to predict the extent of detail orientation they have. The DiSC model is used as a reference to also provide tips on how an individual can focus better on finer aspects of communication to avoid grave mistakes.
Lack of Empathy
Difficult conversations are not easy for most people. But most business conversations are difficult, not to say tricky in the least. There have been innumerable instances where I have had to send uncomfortable messages on mail and I’ve struggled to draft those mails. There my problem was never grammar or vocabulary. It was just the lack of empathy.
I never had a clue on how the receiver of the mail was going to react to it because I did not know what kind of a person it was or about his or her behavioural priorities. I’m sure many of you have faced similar situations at workplace. Knowing the DiSC style of a person can help others understand how they would react to difficult situations and design messages accordingly.
Lack of Sensitivity
DiSC Assessment Certification, not just trains individuals to segregate behaviour, but also teaches how to spot different behaviour. Through simple and easy pointers, the DiSC Assessment Certification will teach you how to spot behaviour of an individual. The story does not end here. It even gives strategies on how to flex your behaviour to suit the behavioural choices of the other person. Thus knowing your DiSC basics can ease out a lot of difficult conversations, giving you pointers on how sensitive you should be in conversing with a person based on their preferred communication and behavioural styles.
Too Emotional
I’m sure all of us have stories of how we have shouted at subordinates in frustration or sent an impulsive reply without waiting to think of consequences. A lot of workplace conflicts from impulsive communication arise because people react rather than respond. Understanding each other is important in ensuring that you respond and not react. The DiSC Assessment Certification helps you decipher how and why people behave the way they do. This in turn can help you fine tune your responses to them in conversations making you a much less controversial person at the workplace.
Have you attended DiSC Assessment Certification ? If not, register here.
